Director - Program Management - Canadian Blood Services - Ottawa

Job description
Reporting to the Vice President, Donor Relations the Director, Program Management provides program, project, and portfolio management leadership for the foundational phase of the Donor Relations strategy – known as Deeper Connections. Deeper Connections is a multi-year program designed to transform recruitment of donors in Canada. The Director, Program Management in partnership with the Donor Relations management team is responsible for planning, prioritizing, coordinating, and executing the initiatives which support Deeper Connections.
The Director, Program Management will manage a team including project managers, analysts, and trainers. The project managers will lead the larger initiatives within the Deeper Connections program and to guide the projects through the Canadian Blood Services project governance process. The Director’s team will also be responsible for the development of business cases, plans, and other supporting documentation.


The Director, Program Management will facilitate collaboration between the Donor Relations team and all other groups in Canadian Blood Services who are contributing to the Deeper Connections deliverables.

The Director, Program Management will also ensure that the Deeper Connections program is visible within the organization, and is appropriately prioritized and integrated with other projects.

RESPONSIBILITIES

Creates a Plan
Builds the division’s program plan identifying initiatives, resource requirements, timelines, priorities, scope, change management, costs, and benefits.
Leads Change
Delivers the transformation agenda. Facilitates key changes required to improve strategy execution and to develop an integrated marketing and recruitment program.
Seeks ways to continuously improve performance by doing things faster, better, and at a lower cost. Continually follows through on decisions made and holds others accountable. Creates a sense of urgency within the team to meet deadlines.
Provides Strong Leadership to Employees
Provides the resources and tools necessary for employees to deliver the results. Ensures that resources are utilized appropriately and effectively
Maintains an effective organizational structure that reflects operational needs. Clearly outlines the roles and responsibilities of employees. Creates a motivating environment for employees. Ensures that employees receive feedback on their performance on a regular basis and recognizes employees’ achievements.
Manages and Builds Relationships
Ensures that all participant work well together obtaining their cooperation and commitment to implementing the plan
Develops and maintains positive working relationships with other members of the Donor Relations team
Other
Develops and manages annual budgets and other financial resources
Displays the highest degree of personal integrity and professional ethics

Desired Skills and Experience
Education, Training and Experience:
University degree
Ten years of related, progressive management and project management experience
Knowledge and/or experience of marketing
Experience with implementation of IT systems

Demonstrated Knowledge, Skills and Abilities:
Strong interpersonal skills including, facilitation, influencing, and negotiation
Able to work with individuals at all levels within the organization. Must have experience in working with senior management.
Knowledge of, and experience in current management theory and practice
Common sense, logical thinking
Strong written and verbal communications skills in English
Excellent analytical skills
Excellent planning and organizational skills

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